Terms and Conditions

1. Service Agreement

By engaging our locksmith services, you agree to these Terms and Conditions. We provide residential, commercial, and emergency locksmith services in South Pasadena, California.

2. Service Delivery

    • We aim to provide services within the agreed timeframe
    • Response times for emergency services may vary
    • We reserve the right to refuse service in unsafe conditions
    • Identification and proof of ownership/authorization may be required

    3. Pricing and Payment

      • Pricing is based on service type, time, and materials
      • Emergency and after-hours services incur additional charges
      • Written estimates provided upon request

      4. Warranties and Guarantees

        • Manufacturer warranties on products installed
        • Warranty void if unauthorized modifications made

        5. Customer Responsibilities

          • Provide accurate information
          • Ensure legal authorization for service
          • Grant necessary access to service locations
          • Verify identity and ownership when required
          • Promptly report any issues or concerns

          6. Cancellation Policy

            • 24-hour notice required for cancellation
            • Cancellation fees may apply
            • Emergency service cancellation policies vary

            7. Dispute Resolution

              • Good faith effort to resolve disputes
              • Mediation before litigation
              • Jurisdiction: Los Angeles County, California
              • Applicable law: State of California

              8. Modifications to Terms

                We reserve the right to modify these terms. Changes will be posted and effective immediately.

                9. Severability

                  If any provision is found invalid, remaining terms remain in effect.

                  10. Contact Information

                    For questions about these terms:
                    South Pasadena Lock
                    1400 Fremont Ave, South Pasadena, CA
                    91030
                    Phone: (626) 788-2363
                    Call a Locksmith